“Completing this course has widened my knowledge with nutrition and benefits of fitness. It has provided me with more confidence to help other people with their health journeys”
Lucy Trevelyan, Kiss Nutrition Plan
Funded through the Adult Educational Budget, we have access to over 50 free short courses available for you to complete. Courses range from 3 to 9 weeks in duration and are fully accredited, fully flexible level 2 courses. These are perfect for upskilling staff, CPD, onboarding, or for people who are just wishing to learn a new skill
Level 2 in Understanding Children and Young People’s Mental Health
Around 1 in 10 children and young people are affected by mental health problems, so it’s important that people working with them have a good understanding of mental health. If you want to learn about mental health issues to support children and young people that you work with, or those you care for in your own life, this level 2 course is perfect for you.
6 Weeks
- Understand Children and Young People’s Mental Health in Context
- Understand Factors Which May Affect Children and Young People’s Mental Health
- Understand Children and Young People’s Mental Health Concerns
- Understand the Impact of Children and Young People’s Mental Health Concerns
- Understand how to Support Children and Young People with Mental Health Concerns
Online Paper-based
NCFE
Level 2 in Understanding Autism
There are around 700,000 autistic people in the UK – more than 1 in every 100. If you work with autistic people, or if someone you know is autistic, this course is a great way to increase your knowledge about the condition.
6 Weeks
- Learn how autistic people process sensory information
- Understand the characteristics that may be present in autistic individuals
- Understand the conditions that commonly occur with autism
- Learn the common misconceptions surrounding autism
- Learn how speech, language and communication may differ in autistic people
- Recognise how legislation and guidance underpins support
Online Paper-based
NCFE CACHE
Level 2 in Awareness of Mental Health Problems
Around 450 million people worldwide suffer from a mental health problem. You can help tackle this challenge by increasing your knowledge with our level 2 certificate in Awareness of Mental Health Problems.
6 Weeks
- Develop understanding and appreciation of mental health conditions
- Learn about signs, triggers and symptoms of mental health
- Understand how mental health affects an individual’s ability to cope and function
- Examine guidance to potentially manage and support them with their illness
Online Paper-based
NCFE CACHE
Level 2 in Principles of Business Admin
The level 2 Certificate in Principles of Business Administration gives you the knowledge to work in a range of different environments in a business admin role.
6 Weeks
- Develop understanding of basic administration concepts and practices
- Review essential knowledge for daily and more complex administration tasks
- Learn business and administration national occupational standards
Online Paper-based
NCFE
Level 2 in Understanding the Care and Management of Diabetes
Diabetes is a growing health problem worldwide, but it can be prevented, delayed or managed with simple lifestyle changes. Whether you work in the care sector or just want to look out for your own health or the health of someone you know, this online course will provide you with essential knowledge.
6 Weeks
- Evidence of staff competency to external stakeholders
- Relevant in a wide variety of care settings
- Reduces the risk of malpractice and negligence
- Improves your team’s understanding of forms and causes of diabetes
- Reinforces the importance of careful managing and monitoring
Online Paper-based
NCFE CACHE
Level 2 in Principles of Care Planning
In the care sector, it’s important that residents and patients are treated with a friendly and caring approach. The need for high-quality, skilled and knowledgeable care workers has never been greater.
6 Weeks
- Understanding Person-Centred Thinking and Planning
- Care Planning for the Care Worker
- Understanding Nutrition and Hydration in Health and Social Care Settings
- Principles of Supporting an Individual to Maintain Personal Hygiene
- Understanding Continence Care
- Principles of Supporting Sleep
Online Paper-based
NCFE CACHE
Level 2 in Introducing Caring for Children and Young People
We all know how important it is for children and young people to be safe and well cared for. Unfortunately, some children are at risk of abuse and exploitation.
6 Weeks
- Caring for Young Children in a Babysitting Environment
- Accident Prevention and Fire Safety When Babysitting
- Rights and Responsibilities in Relation to Parenting
- Parenting and Healthy Lifestyles
Online Paper-based
NCFE CACHE
Level 2 in Cleaning Principles
If you’re starting a career in the cleaning industry, the level 2 Certificate in Cleaning Principles is the best way to brush up on your skills and show your competency to employers in one of the largest business sectors in the UK.
12 Weeks
- Develop knowledge of generic and specialist cleaning principles
- Gain awareness of practical techniques
- Learn how to work with customers
- Learn health and safety requirements
Online Paper-based
NCFE CACHE
Level 2 in Common Health Conditions
If you work in care, it’s essential that you know about some of the most common health conditions faced by people in the UK. This level 2 course covers a variety of health conditions including dementia, strokes, sensory loss, arthritis and Parkinson’s disease.
6 Weeks
- Understand How to Contribute to Monitoring the Health of Individuals Affected by Health Conditions
- Introductory Awareness of Sensory Loss
- Stroke Awareness
- Dementia Awareness
- Arthritis Awareness
- Parkinson’s Disease Awareness
Online Paper-based
NCFE CACHE
Level 2 in Customer Service
Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain – instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for a business’s success.
6 Weeks
- Learn to deliver excellent customer service
- Increase awareness of understanding and meeting customers’ needs
- Giving a great customer experience
- Learn from feedback and promote products and services
Online Paper-based
NCFE
Level 2 in the Principles of Dementia Care
Dementia is one of the main causes of disability in later life, and cases are rising – by 2051, it’s expected that two million people in the UK will have dementia. If you work with people with dementia, it’s important that you understand the condition and know how to provide the best possible care for each individual.
6 Weeks
- Understand the different forms of dementia
- Learn how to support individuals through person-centred care
- Develop knowledge and understanding of care
- Learn positive communication methods
- Learn issues around the use of medication
Online Paper-based
NCFE CACHE
Level 2 in the Principles of Dementia Care
Dementia is one of the main causes of disability in later life, and cases are rising – by 2051, it’s expected that two million people in the UK will have dementia. If you work with people with dementia, it’s important that you understand the condition and know how to provide the best possible care for each individual.
6 Weeks
- Understand the different forms of dementia
- Learn how to support individuals through person-centred care
- Develop knowledge and understanding of care
- Learn positive communication methods
- Learn issues around the use of medication
Online Paper-based
NCFE CACHE
Level 2 in the Principles of End of Life Care
Britain has an ageing population – the number of people aged over 64 is expected to grow to 15 million by 2040. This means more people will live with serious chronic illnesses and need end of life care. Our level 2 Certificate in Principles of End of Life Care will give you the knowledge you need to perform your role as a care worker for people approaching the end of their lives.
6 Weeks
- Develop knowledge and understanding of end of life care
- Covers topics including the support needed to manage pain and discomfort
- Understand how dementia impacts on end of life care
- Learn the role of the care worker at time of death
- Learn the loss and grief process
Online Paper-based
NCFE CACHE
Level 2 in Equality and Diversity
Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to tackle discrimination and ensure equality for their employees.
3 Weeks
- Learn the importance of equality and diversity within different contexts
- Gain an understanding of the different issues affecting equality and diversity in today’s society
Online Paper-based
NCFE
Level 2 in the Principles of the Prevention and Control of Infection in Health Care Settings
About 300,000 patients develop an infection in England each year while being treated by the NHS. Protecting people from infection is a really important part of providing high-quality care, especially as some life-threatening infections can spread easily within care environments.
6 Weeks
- Understand the purpose and principles of infection control and the procedures
- Understand how regulations inform policy and practice
- Understand roles, responsibilities, principles and processes in relation to cleaning, decontamination and waste management
- Understand the role of risk assessments
- Learn the importance of maintaining a clean environment
- Learn the sterilisation process
- Learn how to safely handle laundry
- Learn how to safely handle sharps
Online Paper-based
NCFE CACHE
Level 2 in the Principles of Working with Individuals with Learning Disabilities
Around 1.5 million people in the UK have a learning disability. If you work with people with learning disabilities, or are interesting in starting in the sector, it’s essential you have a good understanding of the signs and symptoms of different health conditions, as well as knowledge of legislation and the healthcare system.
6 Weeks
- Understand the context of supporting individuals with learning disabilities
- Principles of safeguarding and protection in health and social care
- Introduction to personalisation in social care Knowledge
- Principles of positive risk-taking for individuals with disabilities
- Introductory awareness of autistic spectrum conditions
- Principles of supporting individuals with a learning disability to access healthcare
Online Paper-based
NCFE CACHE
Level 2 in Preparing to Work in Adult Social Care
As the need for adult social care continues to rise, it’s important that care workers have up-to-date support and guidance that allows them to provide the best care possible for the people they work with. If you’d like to work in adult social care, this fully online course will help you gain an appreciation of what it’s like to work in the sector.
9 Weeks
- Gain appreciation of what to expect in the sector
- Learn about person-centred care and safe working practices
- Understand duty of care and safeguarding
- Improve your understanding of equality and diversity, safeguarding and protection
Online Paper-based
NCFE CACHE
Level 2 in Understanding Retail Operations
If you work in retail, it’s important that you’re fully trained and equipped to meet customers’ needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints.
9 Weeks
- Develop understanding of the different aspects of the retail industry
- Learn about customer payments and the selling process
- Understand how to provide good customer service
- Learn how to deal with queries and complaints
- Gain an understanding of basic retail law and the importance of correct stock control
Online Paper-based
NCFE
Level 2 in Understanding the Safe Handling of Medication in Health and Social Care
Modern medicines are powerful substances which have beneficial effects for millions of people worldwide. However, inappropriate use or handling of these substances can have severe, or even fatal, consequences.
6 Weeks
- Gain good up-to-date knowledge of the safe handling of medicines
- Learn how to maintain stock and record, store and dispose of medication
- Understand the different types of medication and how they are classified
- Learn the correct procedure for record keeping and the audit process
- Gain relevant skills, knowledge and understanding to improve service user experience
Online Paper-based
NCFE CACHE
Level 2 in the Principles of Team Leading
If you’re looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team’s performance, and how to motivate team members to get the best out of them.
6 Weeks
- Principles of team leading
- Understanding business
- Understanding how to communicate work-related information
- Understanding how to deliver customer service and resolve problems
- Understanding how to develop working relationships with colleagues
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
Online Paper-based
NCFE
Level 2 in Lean Organisation Management Techniques
This level 2 Certificate in Lean Organisation Management Techniques aims to improve business performance through continuous professional development (Kaizen).
9 Weeks
- Gain understanding of the concept of a lean environment
- Learn how to implement a productivity needs analysis
- Learn about continuous improvement techniques and the principles and techniques of workplace organisation
- Understand what makes an effective team
- Understand what makes an effective team leader
Online Paper-based
NCFE
Level 2 in Customer Service for Health and Social Care Settings
The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships.
6 Weeks
- Understanding customer expectations in health and social care settings
- How to identify the types of customers who interact with health and social care services
- Different communication methods used in health and social care settings
- How to provide a safe, welcoming and inclusive environment for diverse needs
Online Paper-based
NCFE CACHE
Level 2 in the Principles of Warehousing and Storage
The warehousing and storage of goods is an essential part of any logistics operation. Our fully online level 2 Certificate in Principles of Warehousing and Storage qualification is perfect for those currently seeking employment in this sector.
6 Weeks
- Understanding the warehousing and storage industry
- Understanding the functions and benefits of warehousing
- Understanding how to store goods
- The purpose of a stock check
Online Paper-based
NCFE
Level 2 in Counselling Skills
Many people find it helpful to seek counselling at some point in their lives, and a counsellor can provide support for people in all sorts of situations. If you’re interested in supporting people to improve their personal well-being, this course will provide you with the correct understanding, knowledge and skills to do that.
6 Weeks
- Describe how core counselling skills can be used in a counselling relationship and in other helping activities
- Describe how counselling theory underpins the use of counselling skills
- Describe how the ethical framework informs own use of counselling skills.
- Describe how to develop skills and qualities in the future
Online Paper-based
NCFE CACHE
Level 2 in Understanding Specific Learning Difficulties
Around 15% of people have a learning difficulty, which means they can find it harder to learn certain skills. If you’re looking to improve your understanding and awareness of learning difficulties, this is the course for you.
6 Weeks
- The characteristics of ADHD, ADD, dyslexia and dyscalculia
- How specific learning difficulties can affect children and adults in different ways
- The importance of early diagnosis
- The various assessment methods available to diagnose specific learning difficulties
- How individuals can be supported to gain, start and continue with study and employment
Online Paper-based
NCFE CACHE
Level 2 in Falls Prevention Awareness
Falls are the most frequent and serious type of accident in people aged 65 and over, with 10,000 falls happening each day. Falls often affect a person physically and mentally – they can result in fractures and broken bones, but also in a lack of confidence and isolation.
6 Weeks
- Falls in Context
- The Risk Factors and Causes of Falls
- Falls Assessment and Prevention
- Managing Falls
Online Paper-based
NCFE CACHE
Level 2 in Understanding Excellence in Customer Service for Hospitality
In the hospitality sector, staff are often the forefront of the business. When you’re working in hospitality, it’s important to make sure you give customers a great first impression.
6 Weeks
- Principles of Customer Service in the Hospitality Sector
- Understand Effective Teamwork in the Hospitality Sector
- Understand Legislation and Guidance Relevant to the Hospitality Sector
- Understand Professional Personal Standards in the Hospitality Sector
Online Paper-based
NCFE
Level 2 in Understanding Safeguarding and Prevent
In 2019, a total of 5,738 individuals were referred to the Prevent programme, with the education sector accounting for 33% of this number. Anyone wanting to work in local authorities, schools, colleges, uniformed services or health and social care needs to be aware of safeguarding and the Prevent duty and how to include these principles in their day-to-day work practices.
9 Weeks
- Understanding the Prevent Duty
- Understanding Safeguarding
- Understanding Online Safety
Online Paper-based
NCFE CACHE
Level 2 in Improving Personal Exercise, Health and Nutrition
Getting fit and healthy can be a daunting prospect when you first start out on your fitness journey, so it’s important to be fully aware of how to best do this for you. The level 2 Certificate in Improving Personal Exercise, Health and Nutrition will enable you to develop the skills you need to reach your health and fitness goals.
9 Weeks
- Understand Health, Well-being and Exercise
- Understand the Role of Nutrition in Exercise
- Plan and Prepare for Personal Exercise and Nutrition
Online Paper-based
NCFE
Level 2 in Understanding Common Childhood Illnesses
This qualification is great if you’re looking to learn more about common childhood illnesses. Whether you look after infants and children as part of your job or in your personal life, this course will give you the knowledge you need to support their development and well-being.
6 Weeks
- Understand how to provide a safe and healthy environment for babies and young children
- Understand common childhood illnesses
- Understand health emergencies and specific health conditions in an early years setting
Online Paper-based
NCFE CACHE
Level 2 in Understanding Data Protection and Security
Anyone who works with personal data needs to understands the laws surrounding it. This fully online level 2 Certificate in Data Protection and Data Security will provide you with essential knowledge on data protection compliance.
6 Weeks
- Current data protection legislation, and how it is applied
- Organisational procedures concerning data
- Possible threats to ICT systems and data, and how to protect against them
- Consequences of not protecting data, and the impact of possible breaches.
Online Paper-based
NCFE
Level 2 in Understanding Workplace Violence and Harassment
In any workplace, there can be no room for violence and harassment. Sadly, reports show that more than 1 in 3 people leave their job because of bullying. With our level 2 Certificate in Understanding Workplace Violence and Harassment qualification, you will gain an understanding of how to create a safe working environment.
6 Weeks
- How to contribute to a positive and safe working environment
- How to reduce and effectively deal with violence in the workplace
- Understanding aggression, bullying and harassment in the workplace and how it can be prevented
- Understanding equality, diversity and inclusion in the workplace and the benefits to individuals and organisations
Online Paper-based
NCFE
Level 2 in Creating a Business Start-up
Starting your own business can be exciting, but it’s important to be fully aware of the initial processes and requirements of a business start-up. If you’re looking to start your own business, the level 2 Certificate in Creating a Business Start-Up will help you to explore business ideas and select the most appropriate option to develop.
8 Weeks
- Initial steps for a business start-up
- Marketing for a business start-up
- Legal and financial considerations when starting a business
- How to develop a business plan
Online Paper-based
NCFE
Level 2 in Understanding Tenant Support in Social Housing
Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support in Social Housing will help you deliver great customer service when dealing with tenants and appreciate why it is important to correctly record and report any problems.
6 Weeks
- Introduction to the social housing sector
- Understand the principles of safeguarding and equality and diversity
- Understand mental and physically ill health
- Understand reasons for problematic behaviour
- Understand issues affecting isolated tenants
Online Paper-based
NCFE
Level 2 in Understanding Technology Enabled Care
In this fast-moving world, technology plays a huge part in daily life. The care sector is no different. Technology Enabled Care (TEC) is playing an increasing role in health and social care, with over 1.7 million vulnerable people relying on TEC to support independence in their own homes.
6 Weeks
- Introduction to technology enabled care that can be used to help support an individual’s quality of life
- Understanding a person-centred approach to technology enabled care that can support independence, health and well-being
- Understanding roles and responsibilities in relation to technology enabled care
- Introduction to legislation, safeguarding and regulatory requirements relating to technology enabled care
Online Paper-based
NCFE CACHE
Level 2 in Understanding Personal Care Needs
Britain has an increasingly ageing population, and the number of adults needing around-the-clock care is on the rise. As well as the need for medical care, there is also a need for high levels of personal care to allow those who need support to live as comfortably as possible.
6 Weeks
- Understanding person-centred care
- Supporting personal hygiene
- Understanding foot care for individuals
- Understanding how to support individuals to maintain oral health
- Understanding pressure area care
- Understanding sepsis
Online Paper-based
NCFE CACHE
Level 2 in Mental Health First Aid and Mental Health Advocacy in the Workplace
Around 450 million people currently experience mental health problems. Recent reports suggest that over 12 million working days were lost due to work-related stress, depression or anxiety in just one year. It’s important that employers are transparent and open about mental health issues.
3 Weeks
- Exploring mental health
- Understand how to support individuals with mental ill health
- Understand a mentally healthy environment
Online Paper-based
NCFE CACHE
Level 2 In Digital Skills for Work
Technology evolves at a very fast pace, so it’s important to keep up with the changes and develop new digital skills. This online qualification is perfect for anyone looking to enhance their digital literacy. You’ll learn how to use search engines and social media platforms to find the information you’re looking for, how to store your data safely and minimise data breaches, and how you can use technology to communicate professionally.
6 Weeks
- Understand how to protect devices and data
- Communicate socially and professionally using technology
- Apply digital skills in personal and business situations
- Use digital resources to facilitate their own career progression
Online Paper-based
NCFE
Level 2 in Understanding Climate Change and Environmental Awareness
The environment is currently facing the biggest challenge it has ever seen. Everyone has the power to make a difference and create a more sustainable future for the next generation. This fully online level 2 Certificate in Understanding Climate Change and Environmental Awareness will teach you all about the principles of climate change so you can drive positive change and become ‘greener’ in the workplace and at home.
6 Weeks
- Understand climate change, sustainability and environmental protection
- Understand industry and the environment
- Understand resource efficiency and waste management
Online Paper-based
NCFE
Level 2 in Digital Skills for Work (Care)
As technology starts to play more of a role within care and support services, it’s important that care workers understand how to use it. This online level 2 Digital Skills for Work qualification is perfect for anyone who works in a care setting.
6 Weeks
- Understand how to protect devices and data
- Communicate socially and professionally using technology
- Apply digital skills in personal and business situations
- Use digital resources to facilitate their own career progression
Online Paper-based
NCFE
Level 2 in Digital Skills for Work (Engineering)
Digital skills are at the core of any engineering project. By studying our online level 2 Digital Skills for Work qualification, you can enhance and develop your working practices. You will learn how to work safely and protect your project data, and how to use advanced search techniques to find vital information quickly.
6 Weeks
- Understand how to protect devices and data
- Communicate socially and professionally using technology
- Apply digital skills in personal and business situations
- Use digital resources to facilitate their own career progression
Online Paper-based
NCFE
Level 2 in Digital Skills for Work (Business)
Almost all businesses today use digital technology. For many roles, you need to understand how to use digital skills to help the business thrive. With our level 2 Digital Skills for Work qualification, you’ll learn how to apply digital skills more effectively in a business setting.
6 Weeks
- Understand how to protect devices and data
- Communicate socially and professionally using technology
- Apply digital skills in personal and business situations
- Use digital resources to facilitate their own career progression
Online Paper-based
NCFE
Level 2 in Digital Skills for Work (Logistics)
The logistics industry relies on digital technology to keep it at the forefront of the supply chain. As technology advances, it’s essential that employees have the right skills to keep up with demand. Our online level 2 Digital Skills for Work qualification will help you keep your day-to-day operations running smoothly.
6 Weeks
- Understand how to protect devices and data
- Communicate socially and professionally using technology
- Apply digital skills in personal and business situations
- Use digital resources to facilitate their own career progression
Online Paper-based
NCFE
Level 2 in Understanding Cancer Support
One in two people will be diagnosed with cancer in their lifetime. For many people, diagnosis can be a daunting and overwhelming time. It’s important that people can access the right levels of care and services when they need it most.
6 Weeks
- Cancer awareness
- Introduction to the diagnosis and treatment of cancer
- Introduction to cancer care and support
- Introduction to end of life and bereavement care
Online Paper-based
NCFE CACHE
Level 2 in LGBT Inclusion in the Workplace
Inclusivity in the workplace is important for any industry, and LGBTQ+ inclusion is a priority for many organisations. Social attitudes and legal rights have changed dramatically in recent years, and it’s important that employees are protected from discrimination in the workplace. This qualification is great for anyone interested in LGBTQ+ issues.
8 Weeks
- Lesbian, gay, bisexual and trans (LGBT) history and culture
- Language, stereotyping and assumptions relating to LGBT people
- Organisational policies and legislation affecting LGBT people in the workplace
- Contribute to maintaining a supportive workplace environment for LGBT people
Online Paper-based
Skillsfirst
Level 2 in Understanding Adverse Childhood Experiences
Adverse circumstances can have a negative impact on anyone’s life, but children and young people are particularly vulnerable. They might face difficult circumstances such as the death or divorce of parents, domestic violence, or national and international disasters.
3 Weeks
- Exploring childhood and family structures
- Introduction to adverse childhood experiences
- Developing strategies to improve outcomes for children affected by adverse childhood experiences
Online Paper-based
NCFE CACHE
Level 2 in Cyber Security
In an increasingly digital world, cyber security is fast becoming a main concern for many organisations. With complex online scams and cyber crime, it’s essential that organisations have an understanding of preventative measures to maintain cyber security, including techniques and security checks needed to store data securely.
6 Weeks
- Introduction to cyber security
- Understand terminology used in cyber security
- Understand legal and ethical aspects of cyber security
- Understand common threats to cyber security
- Understand methods of maintaining cyber security
- Working with others in cyber security
Online Paper-based
NCFE
Level 2 in Understanding Domestic Abuse
The annual Crime Survey estimates that almost 2.5 Million adults experience domestic abuse each year. In addition, one in five children witness or experience domestic abuse in their childhood. Although it is often an under reported crime, with most cases of domestic abuse kept hidden. The new Domestic Abuse Act 2021 makes prosecuting domestic abuse more straightforward, and offers more protection to those who are being abused, but cases still need to be identified and responses need to be effective.
6 Weeks
- Understand domestic abuse
- Understand the signs and risk factors associated with domestic abuse
- Understand the impact of domestic abuse
- Understand policy, response, and intervention in relation to domestic abuse
Online Paper-based
NCFE CACHE